The Better Business Bureau (BBB) monitors the marketplace to ensure it’s ethical. It helps protect consumers from fraud and dissatisfaction with a service.
The BBB monitors many industries, including roofing and other home improvements. If you’re thinking about hiring a contractor for a project, it’s a good idea to ask your local BBB about them. You can also ask the contractor about their BBB rating.
Why the BBB Rating Matters
The reason this matters is because some contractors, while they’ve had some success, do not have a great approval rating from customers. This will reflect in the rating the BBB gives them. If they have a poor rating by the BBB, that’s a red flag. It’s bad news when you fail to check, and you end up signing a contract with a contractor with whom you’re not happy.
It’s actually easier to find a roofing contractor if you narrow your choices down to those who have the highest BBB ratings. These ratings represent the BBB’s opinion of a business’s quality of interaction with its customers.
What You Gain as a Customer
When you choose a contractor with an A+ rating from the BBB, you are already at an advantage. Here are the things you can expect from an A+ contractor:
Projects Completed According to Schedule
To keep an A+ rating, a contractor cannot afford delays. Delays upset customers. An A+ contractor always makes it a point to finish a customer’s project on time.
Fair Payment Terms
No real professional will ask the customer for a full upfront payment. That move is probably a sign that the company is in financial trouble. When you hire a BBB A+ contractor, you can expect flexible payment terms that match your requirements.
If a customer complains about the quality of the roofing contractor’s products, that contractor might not be able to hold onto that high rating. The best roofers offer only the best products.
Great Customer Service
Even the best roofers have to deal with the occasional complaint, but what sets them apart is how quickly and seriously they take care of such complaints to get the work right. Customer satisfaction is a top priority.
Renovation Team has an A+ BBB rating. You can be sure of only the service you deserve when you call us at (636) 939-1061 or use our form to get your free quote. We can help you in St. Charles and Creve Coeur as well as in other areas around St. Louis, MO.